We offer a 12 month guarantee on all products. If any structural fault should arise within the first 12 months through normal use of your chair/sofa, just contact us and we will arrange to have it repaired or replaced as soon as possible. (Please note this does not include accidental damage or stains.)Click to see full answer. People also ask, can you return a sofa to next? Returns Via Courier To return large Home items see Sofa And Furniture Returns And Cancellations below. Items bought in store using a Next credit account cannot be returned via a courier and must be returned to a store.Also, what are my rights when buying a sofa? Your consumer rights Any sofa you buy should be of satisfactory quality, fit for the purposes specified and as described. Just because you have had the sofa for some time, this does not prevent you from making a complaint on the basis of premature or excessive wear and tear. Keeping this in view, how long should a sofa last trading standards? Sofas would generally be expected to last many years by a reasonable person. So that time period under UK law can be much more than 6 years depending on the product. Good luck with taking any sofa supplier to court after 4 or 5 years worth of useWhat company delivers for next?Under the new agreement, Hermes will continue to handle the delivery requirements for Next Directory, which has turnover of over £800 million and over 2.2 million active customers.