You can use phrases such as: “I have some sad news to tell you”, “I’ve just received a call from the hospital: there has been an accident and”; or “I’ve been talking to your specialist and”, “There is no easy way to say this but” or “There’s some really bad news you need to know” etc.Click to see full answer. Keeping this in view, what do you say when delivering bad news? Here are the do’s and don’ts of having these unpleasant conversations. Do prepare yourself. Don’t joke around. Do give the employees the opportunity to speak their mind. Don’t beat around the bush. Do make an effort to be encouraging. Don’t be too vague. Do treat them with empathy. Don’t give advice unless asked. Secondly, how do you communicate bad news? 20 Tips for Communicating Bad News Use a variety of media, not just email. Communicate more than once. Reveal it—don’t conceal it. Communicate bad news promptly. Use professional language. Include the good-news aspects of the bad news. Do not sugarcoat, minimize, or disguise the message. Don’t rely only on trickle-down communication. Also, how do you deal with breaking bad news? Be frank but compassionate; avoid euphemisms and medical jargon. Allow for silence and tears; proceed at the patient’s pace. Have the patient describe his or her understanding of the news; repeat this information at subsequent visits. Allow time to answer questions; write things down and provide written information.Will a doctor give bad news over the phone?If a normal or negative test result comes back, the physician can telephone the patient with the “good news,” and patients have the option of canceling the follow-up appointment. Although it is preferable to give bad news face-to-face, there may be times when giving bad news over the phone is unavoidable.