What is the process of knowledge management?

Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organisational objectives by making the best use of knowledge. KM is an enabler of organizational learning.Click to see full answer. Thereof, what are the steps of knowledge management? The Knowledge Management Process Step 1: Collecting. This is the most important step of the knowledge management process. Step 2: Organizing. The data collected need to be organized. Step 3: Summarizing. Step 4: Analyzing. Step 5: Synthesizing. Step 6: Decision Making. Secondly, what are the tools of knowledge management? Knowledge management tools are systems organizations use for sharing information internally and externally. Examples of knowledge management tools include customer relationship systems, learning management systems and knowledge bases. Also Know, what is the role of knowledge management? Knowledge management role is to help companies to turn this human capital into intellectual capital by creating value. Most often, generating value from such assets involves capturing what employees know and sharing that information to drive a competitive advantage (Gagne, 2009).What are the four components of knowledge management?The best four components of knowledge management are people, process, content/IT, and strategy. Regardless of the industry, size, or knowledge needs of your organization, you always need people to lead, sponsor, and support knowledge sharing. You need defined processes to manage and measure knowledge flows.

Leave a Reply

Your email address will not be published. Required fields are marked *